Effective date 05 October 2021

Integrity International is committed to protecting the privacy and security of your Personal Information. Please read below to learn how we collect, process, and use your Personal Information and provide you with information regarding the rights you may exercise in relation to our handling of your Personal Information.

This Privacy Policy applies to Integrity International (Pty) ltd and covers our processing activities as a data controller.

This website, our related websites and any mobile site or mobile application that link to this Privacy Policy (collectively the Site, Sites) are owned and operated by Integrity International (Pty) ltd with its principal place of business at 176 Acacia Avenue, Northcliff, 2115, Johannesburg, South Africa.

1. Definitions

  • GDPR is the General Data Protection Regulation Act.
  • POPI is the Protection of Personal Information Act.
  • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
  • Data Processor/ Responsible party means any natural or legal person who processes the data on behalf of the Data Controller.
  • Personal data means information which relates to a living identifiable person. It can include names, addresses, telephone numbers, email addresses etc., but it is wider than that and includes any other information relating to that person or a combination of information, which if put together, means that the person can be identified.
  • Special category data means personal data about a person’s race, ethnic origin, politics, trade union membership, genetics, biometrics (where used for ID purposes), health, sex life or sexual orientation.
  • Processing covers all activities relating to the use of personal data by an organization from collection through to its storage and disposal and everything in between.
  • Data subject means the person whose personal data is being processed.

2. Our principles regarding user privacy and data protection

  • We believe user privacy and data protection is of utmost importance.
  • We take protecting your privacy seriously, and we recognise that we have a duty of care to the people whose data we hold.
  • We will only collect and process data when it is absolutely necessary, and when we do, we will make it clear why we are doing so and how it will be used.
  • We will not send you regular email newsletters that you have not subscribed to we hate spam as much as you do! We will always give you the choice to unsubscribe.
  • We will not share your personal information with anyone else without your permission.

3. What personal data we collect and process

Different personal data is collected in different ways.

 a) Personal data you provide to us

You will provide Integrity International with personal data when you correspond with us via the website either on your own behalf or on behalf of an organization. You will also provide us with personal data when you register as an administrator or complete the candidate information page as part of an online assessment.

b) Personal data we collect automatically

    • (i) Information collected by our site - As you use the Online Assessment System, Integrity International will collect technical data including your activity on the system.
    • (ii) Log files -  As is true of most websites, we gather certain information automatically and store it in log files.  This information includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp.  We use this information to analyze trends, administer the Site, track users’ movements around the Site. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.
    • (iii) Cookies - We also use cookies and URL information gathered regarding the date and time of your visit to provide you with a great online experience. We use session Cookies (which expire once you close your web browser) to provide you with a more personal and interactive experience on our Site. We do not use persistent Cookies (which stay on your computer until you delete them). Please see our Cookie Policy for more information about how we use cookies.

4. How We Process Your Personal Data

We use the personal data provided to us to verify your identity (for example when you return to the online application and have already logged in).

Depending on your user type we also do the following:

  • For Assessment System Administrators the personal information which you supply to us collected is used in the following ways:
    • Administrator contact information is shown in assessment notification emails sent out by the Online Assessment System.
    • It is also used in Tracking and Reporting on the administrative activities performed by these users of the system.
  • For Assessment Candidates the personal information collected is used in the following ways:
    • To identify you and track your progress throughout the assessment process and to capture your responses to assessment questions.
    • When producing assessment reports reflecting your assessment results.
    • To maintain your assessment history on our system.
    • For historical and statistical reporting purposes.

5. Legal basis for collecting and processing personal data

The following legal basis for processing your personal information exist:

 a) Consent - When registering as an administrator or providing assessment candidate information you explicitly agree to and accept our privacy policy thereby consenting to our processing of your personal information.

b) Contract - In order to fulfill our contract with the organization who requested the psychometric assessment and to provide valid and accurate psychometric assessments with relevant results, we are required to process and store assessment candidates personal and contact information as well as psychometric profile information.

We also need to maintain a history of administrator actions on the system for auditing purposes, which requires retaining administrator personal information.

Where the legal basis for us processing your personal data is that you have provided consent, you may withdraw your consent by making a request per email to [email protected].

6. Data Retention

How long will Integ keep my personal information?

Your personal data will not be kept for longer than is necessary to fulfill the specific purposes outlined in this privacy policy and to allow us to fulfill our legal obligation.

In order to maintain an assessment history, we are required to retain assessment information and identifying information including candidate id numbers for a period of up to 5 years after the last meaningful assessment interaction.

After this period assessment and identifying information is retained for historical, statistical or research purposes only, further processing is carried out solely for such purposes and will not be published in an identifiable form. Appropriate safeguards are in place to ensure that the records are not used for any other purpose. 

Data Sharing

We will never share your data with a third party without express permission.

Data Storage and Processing Location

Personal Information will be stored and processed within secure data center facilities located within South Africa. Data is not transferred Internationally.

7. Data Protection Rights

Your right to access to your personal information

You have the right to view, edit and remove the personal information we are storing about you. If at any time you would like to exercise these rights, please contact us using the information below.

Your right to object

We take great care to protect the confidentiality and integrity of your personal information and value the trust you have placed in us in using and storing your information. However, should our care of your personal information fall short of your expectations, please contact us using the contact information provided below. Alternatively, you have the right to contact your national Data Protection Supervisory Authority.

  • The Information Regulator (South Africa)
    33 Hoofd Street
    Forum III, 3rd Floor Braampark
    P.O Box 31533
    Braamfontein, Johannesburg, 2017
    +27 (0) 10 023 5200

Complaints email: [email protected]

General enquiries email: [email protected].

How to contact us

If you have any questions about this notice or in relation to how we use your personal data in association with this site, please contact our Data Protection Officer at [email protected].

8. Changes to this Policy

This policy may change from time to time. 

We will update this privacy policy when necessary to reflect changes in legal requirements or operational changes. The latest effective date will be displayed at the top of the policy information and a notice will appear on our website when a new version of this document is released.

We encourage you to periodically review this privacy policy to learn how we are processing your information.

Have any questions? Contact Us!

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