Welcome to the Integrity International FAQ page! Here, you’ll find answers to some of the most common questions about our assessments, services, and processes. If you don't find the information you're looking for, feel free to reach out to us directly - we’re here to help!

By selecting an assessment type on our Tests page, you will be taken to an overview of the assessment, which includes a summarized report. Additional report types are also available for download.

Trial assessments can be requested at the bottom of our Home page.

You don’t need to attend training to use the INTEG Assessments. However, we do offer accredited monthly training sessions for those who would like additional support or a deeper understanding of the tools. If you're registered with the HPCSA, you'll also receive CPD points for attending our training sessions.

We do require that each company has a responsible registered Psychologist/Psychometrist. In instances where a company does not have a suitable person to fill this role, Integrity may act as the practitioner for the company by prior arrangement. Interpretive reports may be requested from [email protected]. Please note there is an additional charge for interpretive reports.

Complete our quick and easy client registration process to access our assessments. Simply request and complete the form, then send it back to us - we’ll have you up and running in minutes. To get started, please email [email protected] to request a company sign-up form.

• Online Assessments: Test administration, test taking and reporting is all performed on our online assessment system. Once your company setup is complete, the designated administrator will receive an email with a registration link and access to our Customer Administrator Guide. This guide will walk them through the whole assessment project life cycle, from setting up their first assessment and test project, to completing the project and viewing test reports.
• Pen and Paper Assessments: Most of our assessments are also available in physical format. Answer sheets for Pen and Paper assessments can be scanned and emailed to [email protected] for processing. We upload these answer sheets to the online system through our scan-and score module, which scores the assessments and makes the results available under your company profile in the online system.
  To request test booklets, answer sheets, scanning requirements and guidelines, email Romy on the address above.

For organizations with their own platforms who would prefer a more seamless assessment experience, our assessment system functionality is also available through our integration API. This would enable you to assign assessments, track progress, and access results directly from your own system. To get started or request our API documentation, please reach out to Liezl through our Contact Us page.

Assessment reports are made available to authorized administrations, to view or download on our online system immediately after the candidate has completed their assessment.

Our invoice run takes place on the 26th of each month. You will receive an invoice from Trynie for any reports you downloaded during that month's billing cycle.

Please feel free to download reports for a particular assessment as many times as needed. Unless otherwise indicated, all versions of the reports are included in the basic instrument cost – no additional costs involved.

Please contact us for our current price list.

Integrity International takes data privacy and confidentiality seriously. Some of the ways that we ensure the security of assessment results are by:

• Secure Data Storage: Candidate data and results are stored in a protected system with restricted access to authorized individuals.
• Compliance with Data Protection Standards: We adhere to industry practices and relevant data privacy laws, such as GDPR and POPI, to safeguard personal information.
• No Unauthorized Sharing: Assessment results are never shared with third parties without explicit consent.

More information on how we handle personal and assessment information can be found in our Privacy Policy.

We’re here to help! For more information or specific enquiries, please visit the Contact Us page on our website. For technical support, please email [email protected]. Thank you for choosing Integrity International - we're committed to supporting integrity and excellence in your workplace!